LEGAL
Last Updated: 27 January 2026
Welcome to Logro Pty Ltd (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our mobile application, website, and related services (collectively, the “Services”).
By creating an account, selecting “Sign Up,” uploading or downloading any information or content, or otherwise accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Services. We may review your accounts and activity on the Services to confirm that you comply with our Terms.
Eligibility
You must be at least 16 years old (or the minimum legal age in your jurisdiction) to use the Services. If you are under the age of majority to enable you to enter into legally binding contracts in your jurisdiction, you warrant and represent that you have obtained your parent or legal guardian’s consent to use the Services.
If you are the parent or legal guardian of a user who is under the legal age to enter into a binding agreement in your jurisdiction, you accept full responsibility for that user’s actions and omissions in connection with the Services, including any violation of these Terms.
Account Registration & Security
To access and use certain features of the Services, including activity tracking, leaderboards, and social interactions, you must create and maintain a personal account.
You are solely responsible for:
maintaining the confidentiality and security of your login credentials, including your username and password;
ensuring that no unauthorised person accesses your account; and
all activities, data submissions, and content posted or shared through your account, whether authorised by you or not.
If you become aware of, or reasonably suspect, any unauthorised access to or use of your account, you must notify us immediately. We are not liable for any loss, damage, or liability arising from your failure to protect your account information.
You must provide accurate, current, and complete information during the registration process and promptly update your details to ensure accuracy at all times. This includes your name, email address, and any information used for activity tracking or community participation.
We reserve the right to suspend or terminate your account if any information you provide is false, misleading, outdated, or incomplete, or if we reasonably believe your account has been compromised or is being used in violation of these Terms.
3. Use of the Services
You agree to use the Services only for lawful purposes and in a manner consistent with these Terms, our community guidelines, and all applicable local, state, national, and international laws, regulations, and rules.
Without limiting the generality of the foregoing, you agree that you will not:
Access or use the Services in any way that violates any applicable laws, regulations, or third-party rights, including intellectual property rights, privacy rights, and data protection obligations.
Upload, post, transmit, or otherwise make available any content that is unlawful, defamatory, obscene, pornographic, harassing, threatening, hateful, discriminatory, infringing, invasive of another’s privacy, or otherwise inappropriate or objectionable.
Submit false, inaccurate, or misleading activity data, manipulate GPS or device signals, use motorised assistance in non-motorised categories, or otherwise attempt to gain an unfair advantage in any leaderboards, challenges, or competitions.
Attempt to hack, probe, scan, overload, disrupt, or interfere with the normal operation, security, or integrity of the Services, our systems, or the networks connected to them. This includes introducing viruses, malware, or harmful code.
Attempt to copy, modify, decompile, disassemble, or reverse engineer any part of the Services, or derive source code from the Services, except where such activity is expressly permitted by law and only to the extent required by such law.
Access or attempt to access any account, data, or systems without permission, including by circumventing authentication measures or security controls.
Use the Services for any commercial purpose without our prior written consent, including advertising, soliciting, or offering goods or services.
We reserve the right to monitor user activity and content for compliance with these Terms, and to remove or restrict access to any content or account that violates them, without prior notice.
4. Activity Tracking, Safety & Location Data
The Services include features that record, store, and display information relating to your physical activities. This may include, but is not limited to, GPS location data, route information, speed, distance, elevation, duration, heart rate, cadence, power output, and other performance metrics gathered from your device or connected third-party equipment.
By default, certain activity details—such as route maps, segment times, achievements, rankings on leaderboards, and challenge results—may be publicly visible to other users of the Services. Visibility of your activity data can be modified in your privacy settings; however, please note that even if you adjust these settings, some information (such as anonymised or aggregated statistics) may still be used for analytical or service improvement purposes.
You acknowledge and agree that location data can reveal sensitive information, including your home, workplace, or regular activity routes. You are encouraged to use available privacy controls (such as “privacy zones”) to limit disclosure of sensitive locations.
You are entirely responsible for your own safety when using the Services, including selecting safe activity routes, ensuring your fitness level is appropriate for the chosen activity, and verifying environmental conditions before participating. This includes, but is not limited to:
complying with all applicable road rules, trail regulations, and public access restrictions;
using appropriate safety equipment and clothing;
being aware of weather conditions and other environmental risks; and
exercising good judgment when sharing your location in real time.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU ACKNOWLEDGE AND AGREE THAT PARTICIPATION IN ANY PHYSICAL ACTIVITY CARRIES INHERENT RISKS, INCLUDING THE RISK OF SERIOUS INJURY OR DEATH. YOU ARE SOLELY RESPONSIBLE FOR YOUR OWN HEALTH, SAFETY, AND FITNESS TO PARTICIPATE IN ANY ACTIVITY RECORDED, TRACKED, OR OTHERWISE INTERACTED WITH THROUGH THE SERVICES. WE ARE NOT RESPONSIBLE FOR, AND EXPRESSLY DISCLAIM ANY LIABILITY FOR, ANY INJURY, ACCIDENT, ILLNESS, PROPERTY DAMAGE, OR HARM THAT OCCURS AS A RESULT OF YOUR ACTIVITIES, YOUR FAILURE TO FOLLOW APPLICABLE LAWS OR SAFETY GUIDELINES, OR YOUR RELIANCE ON ANY DATA, INFORMATION, OR SUGGESTIONS PROVIDED BY THE SERVICES.
YOU SHOULD CONSULT WITH A PHYSICIAN OR QUALIFIED HEALTHCARE PROVIDER BEFORE BEGINNING ANY NEW EXERCISE PROGRAM OR ENGAGING IN PHYSICAL ACTIVITY. ALL INFORMATION, ROUTES, OR SUGGESTED ACTIVITIES PROVIDED THROUGH THE SERVICES ARE FOR INFORMATIONAL PURPOSES ONLY AND ARE NOT A SUBSTITUTE FOR PROFESSIONAL MEDICAL OR SAFETY ADVICE. YOU ASSUME ALL RISKS AND RESPONSIBILITIES ASSOCIATED WITH YOUR PARTICIPATION IN ACTIVITIES AND YOUR USE OF THE SERVICES.
Any GPS-based or sensor-based information provided through the Services may be inaccurate or incomplete due to signal loss, device limitations, environmental factors, or other technical issues, and should not be relied upon as your sole source of navigation or safety guidance.
5. Community Features & Leaderboards
The Services may offer features such as leaderboards, rankings, challenges, achievements, digital badges, and virtual competitions that allow you to compare your performance with other users. These features may be based on activity metrics including, but not limited to, GPS data, sensor data, third-party device inputs, user-submitted results, and aggregated performance statistics.
You acknowledge and agree that GPS signals, device readings, and user-entered information may not always be accurate due to technical limitations, environmental factors, or human error. As a result, rankings, times, distances, or other competition results generated by the Services may contain inaccuracies. We make no representation or warranty as to the accuracy, completeness, or reliability of leaderboard positions, challenge results, or other competitive data.
To maintain fairness and integrity, you must not:
submit false, altered, or misleading activity data;
intentionally interfere with or manipulate GPS, sensor, or device readings;
use motorised or other prohibited assistance in categories intended for non-motorised activity;
exploit bugs, glitches, or software vulnerabilities to alter results;
impersonate another user or use multiple accounts to affect rankings; or
engage in any behaviour intended to unfairly influence competition outcomes.
Any breach of these rules may result in temporary or permanent suspension of your account, removal from leaderboards or challenges, deletion of recorded activities, or other enforcement actions at our sole discretion. We reserve the right to investigate suspected cheating, request proof of activity (including original device files), and adjust or remove results that we reasonably believe to be inaccurate or fraudulent.
6. Challenges, Badges & Rewards
From time to time, we may offer or facilitate challenges, events, competitions, reward programs, or promotional campaigns that recognise user achievements through digital badges, points, leaderboard positions, promotional offers, discounts, or other non-cash rewards (collectively, “Rewards”). These may be organised or offered by us, by third-party partners, or jointly.
Some challenges or reward programs may be sponsored or co-branded by third parties, such as equipment manufacturers, nutrition brands, event organisers, or other commercial partners. In these cases:
the sponsor may provide prizes, promotional codes, or special offers;
the sponsor’s branding, advertising, or promotional content may appear in connection with the Rewards;
acceptance of a Reward may require the disclosure of certain activity data to the sponsor, subject to your consent and our privacy notice available at www.logro.fit/privacy (“Privacy Notice”); and
additional terms and eligibility requirements may apply, which will be made available before you join.
Unless expressly stated otherwise, all Rewards are non-transferable and cannot be exchanged for cash, goods, or services other than as explicitly offered. We reserve the right to modify, substitute, or withdraw any challenge, event, or reward, and to amend or terminate any associated terms, at any time without notice.
Your participation in any challenge or reward program is entirely voluntary, and you acknowledge and agree that you are solely responsible for your own safety and fitness when engaging in activities in pursuit of Rewards. This includes selecting appropriate activities, assessing your capabilities, following all applicable laws and rules, and ensuring your health is suitable for participation.
We are not responsible for:
any injury, accident, or harm resulting from your participation;
the fulfilment, quality, or suitability of any prize or reward provided by a third-party sponsor; or
any failure of a sponsor to honour a reward, promotion, or offer.
7. Third-Party Rewards, Products, and Advertising Disclaimer
The Services may display or facilitate access to third-party advertising, promotions, offers, rewards, products, or services (collectively, “Third-Party Content”), including but not limited to those offered in connection with challenges, events, or sponsorship arrangements.
The inclusion of any Third-Party Content on or through the Services does not constitute or imply our endorsement, sponsorship, recommendation, or approval of such content, nor any association with the third party. We make no representations or warranties about the quality, safety, suitability, accuracy, reliability, or legality of any Third-Party Content.
Any dealings you have with third parties, including participation in their promotions, acceptance of rewards, purchase of goods or services, or reliance on any representations made by them, are solely between you and the third party. You acknowledge and agree that:
we are not a party to, and have no control over, any transaction, agreement, or arrangement between you and a third party;
we are not responsible or liable for any loss, damage, injury, claim, or dispute arising out of or in connection with Third-Party Content; and
you should carefully review any applicable third-party terms, conditions, warranties, and privacy policies before engaging with them.
If you choose to interact with Third-Party Content, you do so at your own risk.
8. User Content & Social Interactions
You retain all ownership rights to the photos, videos, routes, comments, text, metrics, or any other content, data, or materials you upload, post, or otherwise make available through the Services (“User Content”). However, by submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, reproduce, modify (for formatting or technical purposes), adapt, publish, translate, create derivative works from, publicly perform, publicly display, distribute, and otherwise use your User Content for the purpose of operating, improving, promoting, and providing the Services.
This license remains in effect for as long as your User Content is available on the Services, and, for a reasonable period thereafter, to the extent copies or backups are retained for legitimate operational or legal purposes. You may remove your User Content at any time by emailing a request to support@logro.fit. Some content may persist in backups or may have been copied, shared, or stored by other users.
You represent and warrant that:
you own or otherwise control all rights to the User Content you post;
you have the necessary rights, licenses, and permissions to grant the above license; and
your User Content does not infringe, misappropriate, or violate any third-party rights, including copyright, trademark, privacy, or publicity rights.
You are solely responsible for your User Content and any interactions you have through the Services. We do not pre-screen User Content but reserve the right to review, remove, or restrict access to any content we reasonably believe violates these Terms, applicable laws, or our community standards.
We expect all users to interact in a manner that is respectful and considerate. Harassment, hate speech, discriminatory remarks, bullying, threats, sexually explicit content, violent content, or any other abusive, harmful, or unlawful behaviour will not be tolerated. We may take enforcement action, including warnings, content removal, suspension, or account termination, in response to violations.
If you believe another user’s content infringes your rights or violates these Terms, you may report it to us in accordance with our reporting and takedown procedures.
9. Privacy
We value your privacy and are committed to protecting your personal information. Our practices for collecting, using, storing, and sharing your information are described in our Privacy Notice, which is incorporated into and forms part of these Terms. By using the Services, you acknowledge and agree to our handling of your information in accordance with the Privacy Notice.
The Services may collect personal information such as your name, contact details, age, activity data, location data, device information, and other information you choose to provide. Some of this information may be visible to other users, for example, when you participate in public leaderboards, challenges, events, or community forums.
You are strongly encouraged to review and adjust your privacy settings within your account to control what information and activity details are visible to others, including your GPS routes, performance metrics, and profile information. You are responsible for understanding the consequences of making your information public and for managing your own privacy preferences.
We may also share limited information with third-party service providers, partners, or advertisers to operate, improve, and promote the Services, as outlined in our Privacy Notice.
In certain circumstances, we may be required by law to disclose your personal information to law enforcement, regulators, or other authorised parties, or if we believe such disclosure is reasonably necessary to protect our rights, the safety of other users, or the public. Where possible, we will provide you with notice prior to the disclosure of any such information.
For more detailed information, including your rights to access, correct, or delete your personal information, please refer to our Privacy Notice.
10. Third-Party Services
The Services may integrate with, connect to, or be used in conjunction with third-party devices, applications, websites, or platforms (collectively, “Third-Party Services”). Examples may include, but are not limited to, GPS tracking devices, wearable fitness trackers, social media platforms, payment processors, and third-party challenge or reward providers.
Your use of any Third-Party Service is subject to that service’s own terms of use, privacy policy, and other applicable agreements. We do not control, endorse, or assume any responsibility for the content, accuracy, security, policies, or practices of any Third-Party Service.
We are not responsible for, and disclaim all liability in connection with:
the availability, functionality, or performance of any Third-Party Service;
any data collected, processed, or shared by such Third-Party Services;
any loss, damage, or harm resulting from your use of a Third-Party Service; and
the acts, omissions, or representations of the operators of such services.
By enabling or connecting a Third-Party Service to your account, you authorise us to share relevant data with that service as necessary to provide the integration or functionality you have requested. Once data is shared with a Third-Party Service, we cannot control how that data is used, and you should review the third party’s privacy and security practices before enabling any connection.
If you choose to access the Services through a Third-Party Service (such as a social media login) or participate in activities, rewards, or advertising provided by a third party, you do so at your own risk. We encourage you to carefully read the applicable terms and privacy policies of any Third-Party Service before using it in connection with our Services.
11. Subscriptions & Payment
The Services are offered in different pricing tiers:
Free Tier (Regular Tracker) – Provides basic tracking and activity logging features at no cost to you. This tier may include advertisements or limited functionality compared to paid plans.
Paid Subscription Plans – Offer access to additional features, tools, analytics, and customisation options not available in the Free Tier.
Subscription pricing, available plans, billing cycles, and renewal terms will be clearly disclosed to you prior to purchase. By purchasing a subscription, you authorise us (or our third-party payment processor) to charge your selected payment method for the applicable fees on a recurring basis, unless you cancel your subscription before the next billing cycle.
All payments are in Australian dollars (AUD) unless otherwise stated, and may be subject to applicable taxes, fees, or currency conversion charges. Prices for subscription plans may change from time to time; however, you will be notified in advance of any price changes and given the option to cancel before the change takes effect.
Subscriptions will automatically renew at the end of each billing period unless you cancel through your account settings or via your app store provider (if applicable). You are responsible for managing your subscription and ensuring timely cancellation if you no longer wish to be charged.
Except as required by Australian Consumer Law or other applicable legislation, all payments are non-cancellable and non-refundable, including for partially used billing periods.
If your payment method fails or your subscription payment is otherwise not successfully processed, we may suspend or downgrade your account to the Free Tier until payment is made.
Certain promotions, free trials, or discount offers may be available from time to time. Any such offers are subject to their own terms and may be modified or withdrawn at our discretion.
12. Disclaimers
The Services, including all features, functions, content, and any community rankings, leaderboards, challenges, or rewards, are provided on an “AS IS” and “AS AVAILABLE” basis, without any warranties, guarantees, or representations of any kind, whether express, implied, or statutory, except as required by law.
To the maximum extent permitted by applicable law, we expressly disclaim all warranties and conditions, including but not limited to:
implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement;
any warranties regarding the accuracy, reliability, timeliness, completeness, or availability of the Services; and
any warranties that the Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components.
You acknowledge that activities tracked with GPS, sensors, or other technologies may be subject to inherent limitations, including but not limited to:
signal loss, interference, or inaccuracy caused by environmental factors (such as tall buildings, trees, tunnels, or weather conditions);
variations in device hardware, software, battery performance, or connectivity; and
data discrepancies arising from user input errors, third-party integrations, or changes in measurement algorithms.
We do not guarantee that any activity data, route maps, rankings, or other results generated by the Services will be precise, error-free, or suitable for use in competitions, legal matters, or safety-critical decisions.
You understand and agree that your use of the Services, participation in any challenges, or reliance on any data or content is entirely at your own risk. You are solely responsible for ensuring that your activities are conducted safely, in compliance with applicable laws, and with appropriate caution.
Nothing in these Terms is intended to exclude, restrict, or modify any rights, remedies, or guarantees you may have under the Australian Consumer Law or other applicable legislation that cannot be excluded or limited by contract.
13. Limitation of Liability
To the fullest extent permitted by law, we, our affiliates, officers, directors, employees, agents, and partners will not be liable for any indirect, incidental, special, punitive, or consequential damages, including (but not limited to) personal injury, property damage, loss of profits, loss of revenue, loss of goodwill, loss of data, or business interruption, arising out of or in connection with your access to or use of the Services, even if we have been advised of the possibility of such damages.
To the extent that we are found directly liable to you for any reason and such liability is not otherwise excluded under these Terms, our total aggregate liability for all claims, whether in contract, tort (including negligence), statute, or otherwise, will be limited to the greater of:
The total amount you paid (if any) for access to the Services in the twelve (12) months immediately preceding the event giving rise to the claim; or
AUD $100.
Nothing in these Terms is intended to exclude, limit, or modify any rights, remedies, or guarantees you may have under the Australian Consumer Law or other applicable laws that cannot be excluded or limited by contract. However, where such statutory guarantees apply, and it is lawful to do so, our liability will be limited, at our option, to:
the resupply of the Services; or
the cost of having the Services supplied again.
14. Indemnification
14.1. To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Logro Pty Ltd, its affiliates, officers, directors, employees, agents, contractors, licensors, and partners (collectively, the “Indemnified Parties”) from and against any and all claims, demands, actions, proceedings, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
Your use of the Services — including any activities you undertake that are tracked, recorded, or otherwise facilitated through the Services;
Your breach of these Terms or violation of any applicable law, regulation, or third-party rights;
User Content — including any photos, routes, comments, or other material you upload, post, or share through the Services; and
Third-Party Intellectual Property Claims — including any allegation that your User Content, activity, or use of the Services infringes, misappropriates, or otherwise violates any third-party intellectual property or proprietary rights.
Your indemnity obligation will apply regardless of whether the claim is made by another user, a third party, a governmental authority, or otherwise, and will survive termination of your account or cessation of use of the Services.
14.2. To the fullest extent permitted by law, Logro Pty Ltd agrees to indemnify, defend, and hold you harmless from and against any and all claims, demands, actions, proceedings, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of any third-party claim that the Services, when used in accordance with these Terms, infringe or misappropriate that third party’s intellectual property rights.
This indemnity will not apply to the extent that the alleged infringement arises from:
User Content or any data, materials, or information provided or uploaded by you or on your behalf;
any modification to the Services made by anyone other than Logro Pty Ltd without our prior written consent;
combination of the Services with other products, services, software, hardware, or materials not supplied or authorised in writing by Logro Pty Ltd; or
use of the Services in a manner that breaches these Terms or any applicable law.
Where a claim covered by this indemnity is made, Logro Pty Ltd may, at its sole option and expense:
modify the Services so that they become non-infringing;
replace the Services with a functionally equivalent alternative; or
If neither (a) nor (b) is commercially reasonable, terminate the affected portion of the Services and refund any prepaid subscription fees for the unused period.
This clause sets out your sole and exclusive remedy, and our entire liability, for any third-party intellectual property infringement claims relating to the Services.
Our indemnity obligations under this clause are subject to the limitations set out in clause 13.
15. Termination
We may, at our sole discretion, suspend, restrict, or permanently terminate your account and/or access to the Services (in whole or in part) without prior notice if:
you breach or violate these Terms or any applicable policies referenced herein;
you misuse the Services, including engaging in fraudulent activity, data manipulation, or any prohibited conduct;
you engage in conduct that we reasonably determine to be harmful, abusive, harassing, defamatory, or otherwise damaging to other users, the community, our reputation, or the integrity of the Services;
we are required to do so by law, regulation, or a governmental authority; or
technical, operational, or security reasons make continued provision of the Services impracticable.
Where appropriate and feasible, we will provide you with notice of the suspension or termination and an opportunity to remedy the issue before action is taken. However, we are under no obligation to do so in cases of serious breach or urgent risk.
If your account is terminated:
your right to access and use the Services will immediately cease;
we may, but are not obligated to, delete your User Content and data; and
termination will not affect any rights, obligations, or liabilities that have accrued before the date of termination.
We are not liable to you or any third party for suspension, restriction, or termination of your account in accordance with this clause.
16. Changes to the Terms
We may amend, update, or replace these Terms from time to time to reflect changes in our Services, business practices, legal obligations, or for any other operational, legal, or regulatory reason.
If we make changes that we reasonably consider to be material—such as changes that affect your rights or obligations—we will provide you with reasonable advance notice by email, in-app notification, or other prominent means before the changes take effect. The notice will specify the effective date of the updated Terms.
For non-material changes, we may update the Terms without prior notice, but the updated version will always be available within the Services and marked with the “Last Updated” date.
Your continued access to or use of the Services after the effective date of any updated Terms constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Services and may request account closure.
Any changes will not retroactively apply to disputes or claims that arose before the “Last Updated” date of the revised Terms, unless required by law.
17. Governing Law and Language
These Terms, and any dispute, claim, or legal proceeding arising out of or in connection with them or the Services, are governed by and must be interpreted in accordance with the laws of New South Wales, Australia, without regard to its conflict of laws principles.
You irrevocably agree to submit to the exclusive jurisdiction of the courts of New South Wales and the Commonwealth of Australia for the resolution of any such dispute, claim, or proceeding.
Language – These Terms are drafted in English, which is the official and controlling language for their interpretation. If these Terms are translated into another language, the English version shall prevail to the extent of any inconsistency.
18. Contact Us
If you have any questions, concerns, feedback, or complaints regarding these Terms, the Services, or your account, you may contact us by email at: support@logro.fit.
We will make reasonable efforts to respond to all legitimate inquiries in a timely manner. Please note that while we aim to assist with any questions about the Services, we cannot provide personalised medical, fitness, or safety advice.